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๐—ง๐—ฟ๐—ฒ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐—ฆ๐˜†๐—บ๐—ฝ๐˜๐—ผ๐—บ๐˜€ ๐—ผ๐—ฟ ๐—™๐—ถ๐˜…๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ฒ ๐—ฆ๐˜†๐˜€๐˜๐—ฒ๐—บ?

  • Writer: Rajiv Kwatra
    Rajiv Kwatra
  • Jun 4
  • 1 min read

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Eight months ago, I had to be hospitalized (all good now, no worries!). But the real ordeal? Waiting 4-5 hours just to get a bed. Imagine that!


Critical patients were being managed in emergency beds because there simply werenโ€™t enough regular ones available.


I have a friend whoโ€™s a senior doctor thereโ€”lucky me, right? I asked if he could help speed things up. He checked in, made a few callsโ€ฆ and yet, the wait remained just as long.


Later, during my stay, he dropped by for a chat. We spoke about everythingโ€”from life to workโ€”and, of course, the hospitalโ€™s big plan to fix the issue. More beds, a bigger emergency area, more staff. Basically, the classic โ€œJust add moreโ€ approach!


Sounds great, right? But then came discharge day. The doctor gave the green light at 11 AM. I actually got out of the hospital by 5 PM.


Six hoursโ€ฆ just to leave. And this was with my wife stepping in as the unofficial expeditorโ€”chasing nurses, hounding billing, and making frantic calls.


๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐—ฟ๐—ฒ๐—ฎ๐—น ๐—ถ๐˜€๐˜€๐˜‚๐—ฒ - Number of Beds or the Discharge Process?ย If the discharge process was streamlined, fewer beds would be blocked, and wait times would drop.


But instead of fixing that first, the hospital was adding more beds to accommodate the delay!


I have seen this happening many times, "Adding more" to coverup for existing inefficiencies.ย 


Governments build more roads instead of fixing traffic management.


๐—ช๐—ฒ ๐—ณ๐—ผ๐—ฐ๐˜‚๐˜€ ๐—ผ๐—ป ๐—บ๐—ผ๐—ฟ๐—ฒ, ๐—บ๐—ผ๐—ฟ๐—ฒ, ๐—บ๐—ผ๐—ฟ๐—ฒโ€”๐˜„๐—ต๐—ฒ๐—ป ๐˜๐—ต๐—ฒ ๐—ฟ๐—ฒ๐—ฎ๐—น ๐—ณ๐—ถ๐˜… ๐—ถ๐˜€ ๐—ผ๐—ณ๐˜๐—ฒ๐—ป ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—น๐—ฒ๐˜€๐˜€, ๐—ฏ๐˜‚๐˜ ๐—ฏ๐—ฒ๐˜๐˜๐—ฒ๐—ฟ.

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